FAQ | MEIXIN
Yes. Meixin has supplied papermaking auxiliary equipment to customers in China and various overseas markets, including projects in Asia and Europe.
Our project experience covers different paper grades, machine widths, operating speeds, and installation conditions. This practical experience helps our engineers understand the requirements of both new equipment installations and existing paper machine upgrades.
Customers can explore our project references to learn more about equipment applications, technical specifications, and project experience.
[View Meixin Project Cases](https://www. Meixin-paper.com/project-cases.html)
Meixin carries out quality inspections throughout manufacturing and assembly to verify workmanship, component installation, and compliance with the confirmed technical requirements.
Before shipment, applicable equipment functions, mechanical assemblies, and control systems are inspected or tested according to the equipment configuration.
For projects requiring a Factory Acceptance Test (FAT), the specific testing scope, acceptance criteria, and inspection arrangements can be agreed upon during the technical review process.
Meixin evaluates the electrical and automation interface requirements of each project to determine how the supplied equipment can be integrated with the existing paper machine control system. Depending on the application, integration may involve PLC control, signal exchange, operating sequences, safety interlocks, and communication interfaces.
Our engineers review the available control system information and coordinate the necessary technical details with the customer's electrical and automation team. The final integration scope is confirmed during the engineering stage.
Our engineering team reviews the customer's technical requirements, available drawings, and installation conditions before finalizing the equipment design.
Where necessary, we discuss mechanical interfaces, installation dimensions, equipment arrangements, and relevant technical details with the customer.
Technical proposals and applicable drawings are submitted for review and confirmation. Manufacturing begins after the agreed design requirements have been approved, helping reduce misunderstandings and avoid unnecessary modifications during production.
To prepare a technical proposal, we typically require the equipment type, paper machine width, operating speed, paper grade, basis weight, and specific project requirements.
Depending on the application, additional drawings, installation dimensions, and utility information may be required.
If complete technical drawings are unavailable, customers can initially provide basic machine parameters, site photos, or videos. Our engineers will review the available information and clarify any additional details needed.
At Meixin, product quality and customer satisfaction are important priorities. If a quality issue occurs, our technical team will review the operating conditions, identify the cause, and recommend an appropriate solution.
For issues attributable to our equipment, we take responsibility in accordance with the agreed warranty terms, providing technical assistance, repairs, or replacement parts as applicable. Our goal is to resolve problems efficiently and support reliable equipment operation.
For most equipment, the typical manufacturing period is approximately 30–35 days after final technical and drawing approval.
As our equipment is often customized to suit individual paper machines, the actual production schedule may vary depending on the equipment configuration, technical complexity, and project requirements.
We confirm the manufacturing schedule and expected shipment date with the customer before production.
Meixin prepares equipment for shipment according to its dimensions, structure, and transportation requirements.
We use suitable protective packaging, including customized wooden crates where required, to protect equipment and components during handling and long-distance transportation.
Before shipment, the equipment and accessories are checked, and packaging arrangements are coordinated according to the agreed delivery requirements.
Meixin provides ongoing technical support through an experienced in-house engineering team familiar with papermaking equipment and operating conditions.
Our services include free remote installation guidance, commissioning support, troubleshooting, maintenance advice, and spare parts assistance. When necessary, on-site engineering services can also be arranged according to the project's requirements and agreed service terms.
We focus on prompt communication, effective problem-solving, and helping customers maintain stable, long-term equipment operation.
Meixin's quality management system is certified to ISO 9001:2015 (GB/T 19001-2016).
We apply quality control procedures throughout manufacturing, assembly, inspection, and testing to help ensure that equipment meets the confirmed technical specifications and quality requirements.
For customized projects, specific inspection and testing requirements can be discussed and agreed upon during the technical review process.